Are you a young, experienced, Minimum of 2 years' experience in sales, preferably in salary advance lending, consumer lending, banking, SACCOs, microfinance, or digital lending., Experience in employer payroll onboarding, relationship management is an added advantage., Customer Experience
Key Duties / Responsibilities
Are you a young, experienced and self-driven individual with ability to curate awesome experiences for clients in possession of the following qualifications?
- Minimum of 2 years' experience in sales, preferably in salary advance lending, consumer lending, banking, SACCOs, microfinance, or digital lending.
- Proven track record of meeting or exceeding sales targets.
- Experience in employer payroll onboarding and relationship management is an added advantage.
- Achieve monthly loan disbursement and revenue targets by consistently originating quality salary advance loans.
- Acquire new customers and onboard new employer/corporate payroll relationships while growing the active borrower base.
- Maintain a high-quality loan portfolio by ensuring low default rates and keeping the Portfolio at Risk (PAR) within the approved threshold
- Ensure full adherence to the company's Credit Policy, KYC, AML/CFT requirements, regulatory guidelines, and documentation standards with zero compliance breaches.
- Deliver excellent customer service by providing timely loan processing, clear communication, prompt issue resolution, and maintaining high customer satisfaction.
- Submit accurate and timely sales, pipeline, portfolio, and activity reports while maintaining complete and up-to-date customer records in the loan management system.
- We are a young, talented and innovative team.
Remuneration is both Retainer of Kes 30,000 & structured commissions subject to statutory deductions.
